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On this episode, host Oz Rashid talks with Healthcare Operations Leader Lauren Easterday, Founder and Principal of EastLight LLC. Before launching her own firm, Lauren built a distinguished career in healthcare and operations, holding leadership roles at Wipro, Clearway Health, and HealthPartners. Lauren is also a member of several professional healthcare and leadership organizations focused on board readiness and governance. She shares how those experiences shaped her mission to help companies execute effectively at critical inflection points by bridging strategy, technology, and people to drive meaningful change in the healthcare industry.
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On this episode, we’re joined by Catherine Mitchell, Senior Vice President of InnovAge and a seasoned healthcare operator with a passion for building teams that lead with empathy, adaptability, and purpose. Catherine shares how her early personal experiences shaped her leadership style, and why hiring for story and transferable skills often leads to better outcomes. Catherine and Oz discuss how to build resilient healthcare cultures, the importance of non-linear thinking in hiring, and how AI may reshape how we evaluate talent. Catherine also opens up about common hiring mistakes — including the danger of overvaluing referrals — and what she looks for in candidates beyond the résumé.
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Learn how technology leaders can maximize their enterprise platform engineering efforts with scalable architecture, automation, and DevEx improvements.