MSH Insights

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Artificial Intelligence (AI)

How to Move Your Enterprise From Shadow AI to Scale

Score your enterprise AI readiness across five levels, find what is blocking adoption, and get the flywheel that moves AI from pilot to production.

HR Technology

Video: A Spotlight on People Analytics

If your company isn’t leveraging people analytics to drive strategic talent acquisition, you’re already behind. Learn more.

Podcast: Lauren Easterday — The 8-Hour Interview That Worked: When Breaking Hiring Rules Makes Sense

On this episode, host Oz Rashid talks with Healthcare Operations Leader Lauren Easterday, Founder and Principal of EastLight LLC. Before launching her own firm, Lauren built a distinguished career in healthcare and operations, holding leadership roles at Wipro, Clearway Health, and HealthPartners. Lauren is also a member of several professional healthcare and leadership organizations focused on board readiness and governance. She shares how those experiences shaped her mission to help companies execute effectively at critical inflection points by bridging strategy, technology, and people to drive meaningful change in the healthcare industry.

We manage the process to build your team

You dedicated customer service manager will build you a sustainable team with great talent.

Articles

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How to Build an AI Team That Ships, Not Just Pilots
Artificial Intelligence (AI)

How to Build an AI Team That Ships, Not Just Pilots

The roles every enterprise AI team needs, the order to hire them in, and when to build versus partner. A five-family model from the firm that staffs it.

MLOps Roles and Responsibilities, and Who Actually Keeps Models Running
Data Engineering

MLOps Roles and Responsibilities, and Who Actually Keeps Models Running

The MLOps roles every enterprise team needs, what each one owns, and which to hire first. A staffing-firm view of who keeps ML alive in production.

The Enterprise AI Execution Gap
Artificial Intelligence (AI)

The Enterprise AI Execution Gap

A 2026 meta-analysis of 65+ studies on why enterprise AI stalls at the last mile. The failure numbers reconciled, the human layer named, the AI talent market priced.

Resources

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The Enterprise AI Execution Gap

The Enterprise AI Execution Gap report reconciles 65+ studies on why AI stalls, the talent gap behind it and what AI skills really cost. Free from MSH.

Talent Assessment for Financial Services

Weighted scorecards, compliance checklists and a 28-day assessment process map for financial services hiring. Download your free toolkit from MSH.

Data Center IT Compliance Checklist

Data center compliance checklist covering ISO 27001, SOC 2, PCI DSS, HIPAA and GDPR controls. Download free to prepare for audits and close security gaps fast.

Videos

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HR Technology

Video: Leveraging AI is the Future of Talent Acquisition

Artificial intelligence is changing the way the world works… and the way recruiters recruit. Here’s what your company needs to know.

HR Technology

Video: Digital Recruiting Tools of Today… and Tomorrow

Today’s recruiters are no strangers to using digital tools to augment the talent acquisition process. But are they using these tools to their max potential?

HR Technology

Video: Tech Disruption in the Talent Industry

In this video blog, Oz Rashid, explores how HR professionals can leverage technology to get ahead of the game.

Podcasts

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Podcast: Laura McLand — How an Arby's Job Led to a 30,000-Person HR Career

In this episode, we talk with Laura McLand, Vice President of Human Resources at Sun Holdings, the second-largest franchise organization in the country. Sun Holdings operates 13 brands, including Burger King, Popeyes, Arby's, IHOP, Applebee's, Golden Corral, and Taco Bueno, across more than 1,250 restaurants and retail locations in 32 states. Laura's team of three fields more than 8,000 applications a week and fills the average open role in two days. We talk about why she hires for passion over experience, why she asks every candidate what they want to be when they grow up, and how her own path, from a $5.00/hour, server job at Arby's to running HR for more than 30,000 employees, shapes the way she leads.

Podcast: Philip Martoccia — Building a Team Culture That Scales Without Burnout

In this episode, we talk with Philip Martoccia, Chief Operating Officer of Five-Star AudioVisual. Philip joined the company in May 2022 with zero experience in the audiovisual industry, and helped grow its revenue from $49 million to $115 million. Before audiovisual, his path ran through lifeguarding, a crisis hotline, a self-built tutoring company, and medical school. We talk about why teams can't scale on adrenaline alone, how Philip approaches hiring and firing decisions as a COO, and what his own career taught him about ego, patience, and building a culture that lasts.

Podcast: Jason Reader — From Washing Dishes to Chief Operating Officer

In this episode, we talk with Jason Reader, Chief Operating Officer of Davidson Hospitality Group. Jason began his hospitality career washing dishes at a Perkins in Pennsylvania, moving to Pyramid Hotel Group, Magna Hospitality, and Remington Hospitality before joining Davidson, where he now oversees nearly 90 hotels and resorts and more than 240 restaurants, bars, and lounges across the United States, Europe, and the Caribbean. We talk about why he hires for personality over experience, how Davidson keeps its people-first culture accountable without losing what makes it distinctive, and what a genuine résumé red flag looks like in practice.

Executive Leaders and Innovators to Unite at MSH Women in Tech Event
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Executive Leaders and Innovators to Unite at MSH Women in Tech Event

The event convenes some of the most influential names in tech, as well as provides an opportunity for networking and in-depth conversations with high-profile attendees...

Work-Location Flexibility Makes Women & Gen X Workers Happier Than Salary; Opposite is True for Men & Millennials
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Work-Location Flexibility Makes Women & Gen X Workers Happier Than Salary; Opposite is True for Men & Millennials

Work-location flexibility makes women and middle-aged Americans happier about their jobs when compared with compensation and benefits, a great boss...

New "Hire Learning" Podcast Reveals Raw Truth About Building Higher-Performing Teams
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New "Hire Learning" Podcast Reveals Raw Truth About Building Higher-Performing Teams

"We're demystifying the ‘why' behind an executive's decision to hire someone, and I'm grateful and humbled by this opportunity to share my conversations with brilliant people..."

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