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The Enterprise AI Execution Gap
A 2026 meta-analysis of 65+ studies on why enterprise AI stalls at the last mile. The failure numbers reconciled, the human layer named, the AI talent market priced.
Photos, bios, and contact information for MSH and its founder, Oz Rashid.
MSH is certified as a Minority Business Enterprise by the National Minority Supplier Development Council.
MSH is certified in Databricks and Informatica.
In 2023, MSH was recognized as one of the top 5 places to work by the South Florida Business Journal.
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A 2026 meta-analysis of 65+ studies on why enterprise AI stalls at the last mile. The failure numbers reconciled, the human layer named, the AI talent market priced.
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In this episode, we talk with David Salama, Chief Digital Officer of Insomnia Cookies, about leading digital transformation at a brand built on nostalgia. David started his career pricing complex instruments at a hedge fund, then led the product side of the innovation lab at S&P Global. He went on to co-found FlyCleaners, raising more than $10 million and growing the business to 300 employees while helping build one of New York City's first on-demand companies. For the past six years, he's led engineering, product, and IT at Insomnia Cookies, scaling the company to nearly 400 bakeries across the US, Canada, and the UK. We cover how he measures success as a digital leader, why he thinks cheaper software creates more demand for engineers rather than less, his contrarian hiring philosophy, the interview question he uses to spot ownership, and the AI-planned vegetable garden that taught him the difference between expertise and perceived expertise.
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In this episode, we talk with Paul Hiltz, President and CEO of Naples Comprehensive Health (NCH), an independent, locally governed health system in Southwest Florida. Paul spent 30 years turning around underperforming hospitals across Ohio and Kentucky before taking over NCH in 2019, where he has grown a $600M community hospital into a billion-dollar comprehensive health network with the #1 heart program in Florida. He is also a Forbes bestselling author. We cover his career journey, the grow-or-die culture he built by borrowing teamwork from the Blue Angels and a NASCAR pit crew, why he hires athletes and problem-solvers over pedigree, how he fights physician burnout, and where AI is taking healthcare.
.jpg)
A 2026 meta-analysis of 65+ studies on why enterprise AI stalls at the last mile. The failure numbers reconciled, the human layer named, the AI talent market priced.
.png)
In this episode, we talk with David Salama, Chief Digital Officer of Insomnia Cookies, about leading digital transformation at a brand built on nostalgia. David started his career pricing complex instruments at a hedge fund, then led the product side of the innovation lab at S&P Global. He went on to co-found FlyCleaners, raising more than $10 million and growing the business to 300 employees while helping build one of New York City's first on-demand companies. For the past six years, he's led engineering, product, and IT at Insomnia Cookies, scaling the company to nearly 400 bakeries across the US, Canada, and the UK. We cover how he measures success as a digital leader, why he thinks cheaper software creates more demand for engineers rather than less, his contrarian hiring philosophy, the interview question he uses to spot ownership, and the AI-planned vegetable garden that taught him the difference between expertise and perceived expertise.
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In this episode, we talk with Paul Hiltz, President and CEO of Naples Comprehensive Health (NCH), an independent, locally governed health system in Southwest Florida. Paul spent 30 years turning around underperforming hospitals across Ohio and Kentucky before taking over NCH in 2019, where he has grown a $600M community hospital into a billion-dollar comprehensive health network with the #1 heart program in Florida. He is also a Forbes bestselling author. We cover his career journey, the grow-or-die culture he built by borrowing teamwork from the Blue Angels and a NASCAR pit crew, why he hires athletes and problem-solvers over pedigree, how he fights physician burnout, and where AI is taking healthcare.
.jpg)
A 2026 meta-analysis of 65+ studies on why enterprise AI stalls at the last mile. The failure numbers reconciled, the human layer named, the AI talent market priced.
.png)
In this episode, we talk with David Salama, Chief Digital Officer of Insomnia Cookies, about leading digital transformation at a brand built on nostalgia. David started his career pricing complex instruments at a hedge fund, then led the product side of the innovation lab at S&P Global. He went on to co-found FlyCleaners, raising more than $10 million and growing the business to 300 employees while helping build one of New York City's first on-demand companies. For the past six years, he's led engineering, product, and IT at Insomnia Cookies, scaling the company to nearly 400 bakeries across the US, Canada, and the UK. We cover how he measures success as a digital leader, why he thinks cheaper software creates more demand for engineers rather than less, his contrarian hiring philosophy, the interview question he uses to spot ownership, and the AI-planned vegetable garden that taught him the difference between expertise and perceived expertise.
.png)
In this episode, we talk with Paul Hiltz, President and CEO of Naples Comprehensive Health (NCH), an independent, locally governed health system in Southwest Florida. Paul spent 30 years turning around underperforming hospitals across Ohio and Kentucky before taking over NCH in 2019, where he has grown a $600M community hospital into a billion-dollar comprehensive health network with the #1 heart program in Florida. He is also a Forbes bestselling author. We cover his career journey, the grow-or-die culture he built by borrowing teamwork from the Blue Angels and a NASCAR pit crew, why he hires athletes and problem-solvers over pedigree, how he fights physician burnout, and where AI is taking healthcare.

In this episode, we talk with Dr. Lilicia Bailey, Senior Executive Vice President and Chief People Officer of CommonSpirit Health, one of the largest nonprofit health systems in the country. Dr. Bailey started in psychology at Spelman, built global people functions at Cox Enterprises, and rebuilt the culture and engagement function at Belk before leaving retail for healthcare in 2016. She led people strategy through the pandemic and the staffing crisis that followed, first at Wake Forest Baptist and then as Chief People Officer at Emory Healthcare, all while earning her PhD studying how leaders navigate exactly that kind of chaos. We cover what makes a good leader in healthcare, how poor leadership shows up in patient care, her core hiring philosophy, the interview question she uses to spot self-awareness, and how CommonSpirit is rolling out AI across its 160,000-person workforce.
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In this episode, we talk with Shana Sweeney, Chief Human Resources Officer of SugarAI, the AI-powered CRM company formerly known as SugarCRM. Shana has led people strategy at nearly every scale: benefits at Aetna, people operations at Google, utilities and manufacturing at Severn Trent, co-founding the health data startup Nuna, Inc., and 11 years at SugarAI, where she rose from director of HR to CHRO. We cover her core hiring philosophy, what a company-wide rebrand actually requires from HR, why middle management is being redesigned rather than eliminated, and where AI is taking talent acquisition, workforce planning, and the future of work.
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In this episode of "Takes on Talent," we sit down with Marina Morgan, Founder and Principal Strategist of AIQ, a framework designed to measure how ready an organization is to adopt AI — not from a technology standpoint, but from a human and organizational one. Marina brings more than 15 years of transformation work across technology, media, and telecommunications, having sat with executive leadership teams at the organizational side of AI: decision-making, execution, adoption, and change at scale. She built a training system that onboarded more than 10,000 employees for a national telecom, designed a business game for a retail chain that lifted sales by 40%, and started her first company at 19. She is also an Anthropic partner and a Y Combinator alumna. We explore the neuroscience of entrepreneurial decision-making, why human adaptive skills — not infrastructure or budget — are the primary bottleneck to enterprise AI adoption, and what it actually takes to get AI to work inside a company full of humans.