Healthcare is one of those industries where demand almost always exceeds the supply of well-trained professionals. And that trend will likely continue for years, if not decades.
Overall employment in healthcare is projected to grow 13 percent in the next decade with 1.9 million openings each year stemming from growth and replacement needs, according to the U.S. Bureau of Labor Statistics.
Enter Prospero, a company that provides home-based medical care to help people facing serious illness to live their best lives. In 2019, the company had about 50 employees with a goal of growing rapidly to 500+, including nurse practitioners, registered nurses, social workers, and other skilled clinicians who serve patients from California to New York.
To date, MSH has helped Prospero hire approximately 800 clinicians, with an average time to fill of 43 days. So, how does a high-growth company hire so many qualified individuals in an industry already reeling from a short supply of trained professionals?
“It takes a true partnership. Prospero executives were great in that they provided us with a direct line of communication with hiring leaders to help them build a process centered around efficiency and candidate experience,” said Corey Bernis, Vice President of Talent Solutions at MSH. “It was important for us to understand Prospero’s story to be able to educate candidates on their unique care model and help them feel what a day in the life of a Prospero clinician feels like.”
MSH wasn’t just placing temporary clinicians, either. The talent solutions company helped Prospero hire clinical services directors and managers to build regional teams. Once in place, MSH would cultivate relationships with organizations, such as the American Academy of Homecare Medicine, to find highly qualified NPs, RNs, social workers and other clinicians to build out support systems for patients.
“We built an efficient, best-in-class recruitment process at a community level,” said Bernis, noting that also means distinguishing between good versus great candidates. “You must get to know someone beyond a resume, especially those responsible for such a high level of care. When you’re communicating emotionally with a patient and their loved ones, it takes a certain type of person.”
MSH became a low-cost, high-value partner to Prospero. With its global reach and local feel, MSH was a natural extension for a high-growth company in need of a people-first solution.
“As you’re building a long-term partnership with a company, you’re also building a long-term relationship with candidates,” Bernis said. “This is where you can create value for everyone, connecting people who ultimately will help propel an organization in an industry where patient populations will continue to grow for years to come.”