Podcast: Craig Swaisgood — How Sports Franchises Use Data To Understand the Evolving Fan Experience

In this episode, we sit down with Craig Swaisgood, VP of Data and Analytics of the New York Mets. Craig brings an incredible track record of leveraging data across multiple high-stakes industries, having previously served as VP at JPMorgan Chase, Senior Director at the Houston Astros, and working inside the Obama White House. Craig shares his journey from public service to Major League Baseball and explores how we balance hard numbers with human intuition. We dive into how top sports franchises build sustainable businesses even when the team isn't winning, why his hiring process relies on objective scorecards to remove bias, and the dangers of completely offloading our critical thinking to generative AI.

Apr 1, 2026
# mins
Podcast: Craig Swaisgood — How Sports Franchises Use Data To Understand the Evolving Fan Experience

Podcast: Craig Swaisgood — How Sports Franchises Use Data To Understand the Evolving Fan Experience

In this episode, we sit down with Craig Swaisgood, VP of Data and Analytics of the New York Mets. Craig brings an incredible track record of leveraging data across multiple high-stakes industries, having previously served as VP at JPMorgan Chase, Senior Director at the Houston Astros, and working inside the Obama White House. Craig shares his journey from public service to Major League Baseball and explores how we balance hard numbers with human intuition. We dive into how top sports franchises build sustainable businesses even when the team isn't winning, why his hiring process relies on objective scorecards to remove bias, and the dangers of completely offloading our critical thinking to generative AI.

Podcast: Craig Swaisgood — How Sports Franchises Use Data To Understand the Evolving Fan Experience

Podcast: Craig Swaisgood — How Sports Franchises Use Data To Understand the Evolving Fan Experience

In this episode, we sit down with Craig Swaisgood, VP of Data and Analytics of the New York Mets. Craig brings an incredible track record of leveraging data across multiple high-stakes industries, having previously served as VP at JPMorgan Chase, Senior Director at the Houston Astros, and working inside the Obama White House. Craig shares his journey from public service to Major League Baseball and explores how we balance hard numbers with human intuition. We dive into how top sports franchises build sustainable businesses even when the team isn't winning, why his hiring process relies on objective scorecards to remove bias, and the dangers of completely offloading our critical thinking to generative AI.

Podcast: Craig Swaisgood — How Sports Franchises Use Data To Understand the Evolving Fan Experience
Love the hires you make

We manage the process to build your team. Your dedicated process manager will build you a sustainable team with great talent.

Get a Consultation

More about scaling your team

Recruiting

The 6 Best AI Recruitment Firms To Help You Hire Outstanding Talent

Compare the top AI recruitment companies to find the right partner for your hiring needs.

Hiring Experience

How To Improve Hiring Experience While Also Creating A Positive Candidate Experience

Transform your recruitment approach. Gain insights on creating a smoother, more effective hiring experience for all parties.

Podcast: Mariano Filippini — How To Take Calculated Risks and Transform Your Career

We sit down with Mariano Filippini, Founder of Gen-FC, the first youth soccer channel in the US. Mariano’s career includes HSBC bank (where he earned a full-tuition NYU Stern MBA scholarship) to working at TelevisaUnivision managing Global Content Licensing business before moving on to fill the role of CEO at Miami Sharks. Mariano shares his perspective on taking calculated risks, leading with humility, and building proactive teams. Through his transition from corporate leadership to entrepreneurship and his focus on sustainable growth and energy management, Mariano offers practical insights into what it means to evolve as a modern leader.

Get A Consultation
Submit
Somebody will be in touch with you within the next 24 hours.
Oops! Something went wrong while submitting the form.