Quick Service Restaurant (QSR) Executive Recruitment

We run quick service restaurant executive recruitment built for speed, clarity, and scale. You get a curated slate of leaders with multi unit depth, franchise know-how, and the operational discipline to protect margin while you grow.

You are balancing same store sales, new unit openings, and guest satisfaction while labor, food cost, and supply chain volatility refuse to cooperate. The right executive lifts AUV, tightens unit economics, and protects culture. Think operators who shave minutes off kitchen ops and speed drive thru without denting hospitality scores. Builders who scale menu innovation and new formats with clean P and L impact. Tech minded leaders who use data to fix the morning rush, cut waste, and sharpen forecasting. You get tighter slates, fewer interviews, faster ramp to 90 days, and board ready clarity from day one.

How MSH Delivers QSR Talent

We follow a structured, consultative process to ensure you receive top QSR talent fast. Here’s how we make it happen.

1. Board mandate and success profile

Align with CEO and board on outcomes tied to comp sales, margin, digital growth, and franchise health. Lock the scorecard, decision makers, and timeline so there is no drift.

2. Market intelligence and target list

Map competitor benches, PE portfolios, and franchise systems. Pull performance signals and change velocity. Use Aeon Hire to visualize pipeline health and ensure diverse slates with real depth.

3. Discreet outreach and qualification

Engage seated executives with multi unit scale. Validate scale fit, turnaround versus scale stories, and franchisee empathy. Guard confidentiality at every touch.

4. Proof based assessment

Operator led interviews with scenario work tied to drive thru, menu, supply chain, and digital. Triangulate references and reputation checks. Document risk flags and mitigation options.

5. Curated executive slate and board ready artifacts

Three to five finalists with track record narratives, comp structures, and relocation constraints. Clear side by side views that make the decision obvious. No resume dumps, ever.

6. Offer, close, and 90 day ramp

Guide compensation, equity ranges, and approval paths. Orchestrate resignation strategy and start. Stand up a 30 60 90 plan with early metric targets so the hire lands fast and sticks.

Our Trusted Advisors

Kurt Vosburgh

Vice President of Sales, Global Technology

Kurt uses strategic insight, optimized solutions, and a collaborative approach to provide talent solution programs to clients, from implementation to support—managing external partnerships and internal delivery teams.

Sayan Bhattacharya

Sayan Bhattacharya

Managing Director

Bringing over a decade of experience in technology and management, Sayan is known for his dynamic approach. He has a notable history of transforming IT projects, combining extensive management expertise with a passion for technology.

Matt Gorman

Chief Revenue Officer

Based in Connecticut, Matt brings 15+ years of leadership experience in the staffing and recruiting industry. He has extensive experience aligning business behind revenue, bridging C-Suite, optimizing strategy, and leveraging labor as a means to production.

Kate McHugh

Director of Business Development

Kate McHugh is the Director of Business Development, North America at MSH, where she drives growth initiatives across the region. With a strong background in sales and technology solutions, she’s been pivotal in expanding MSH’s reach and impact.

Restaurant Brands International Workforce Solution Showcase

Restaurant Brands International partnered with MSH on an end to end Strategic Workforce Solution and RPO across professional and campus hiring. The engagement began in 2012 and continues today.

Challenge

  • Global consumer foods organization struggled to acquire and retain key talent across corporate functions.
  • After several mergers the culture shifted and the talent profile changed.
  • A three year contract with another leading RPO provider underdelivered and leadership was unhappy with results.
  • Talent acquisition was fragmented across the enterprise with no common selection framework, causing inconsistent hiring decisions, uneven candidate quality, and slower time to fill.

Solution

  • Partnered with the Global Corporate HR Head and Global Talent Management Head on a unified talent acquisition strategy.
  • Centralized all talent acquisition using a Selection Process Management framework enterprise wide.
  • Eliminated third party staffing agencies engaging different hiring managers.
  • Completed an HCM assessment and implemented managed services RPO.
  • Enhanced recruiting analytics and stood up value added pipelines and a referral program.
  • Rebuilt campus strategy by branding RBI and its holding companies at Tier 1, 2, and 3 schools and expanding to additional un tiered universities.

Result

"Working with MSH has helped us hire in some particularly tricky situations where other partners had failed – they are particularly adept at problem solving and getting the job done creatively and quickly. The team is incredibly responsive – everyone I’ve worked with is highly ambitious, with a strong roll-up-sleeves attitude and a really strong sense of being here 24/7 for you as a customer. I’d recommend MSH because they are really unique problem solvers in the talent space! They are results-oriented, resourceful, scrappy, hungry to achieve, and also really good innovative thinkers for where you need some longer term or more innovative talent solutions (besides just hiring)."

Kim Logan
Former Head of Talent Management

Average 35 Day TTF Across all brands

100 Plus Hires Per YearSustained annual volume

150 Plus Campus HiresLDP and interns across three continents

Our Solutions Help You Hire QSR Corporate Roles With Confidence

Executive search for corporate HQ

C suite and VP leaders with multi unit scale and franchise savvy. COO CDO CMO CFO CIO CHRO and Chief Supply Chain who move comps, throughput, and loyalty without breaking unit economics.

Direct hire leadership placements

Function heads who run the plan. VP Operations, Supply Chain, Finance, Digital, Data and Analytics, Franchise Development, Real Estate, People and Culture. Fewer interviews and faster yes.

Interim executives for critical gaps

Seated operators and builders who stabilize drive thru, protect guest metrics, and keep openings on time while the permanent search runs.

Team buildouts for rapid scaling

Stand up corporate pods that deliver outcomes. Development and real estate engines, digital and loyalty, analytics and demand planning, supply chain resilience.

Recruitment process outsourcing (RPO)

A dedicated engine for ongoing executive and director hiring. Clean intake, measurable time to slate, and board ready visibility across multiple searches.

Talent intelligence and market maps

Live views of competitor benches, PE platforms, and franchise systems. Compensation ranges, succession signals, diversity insights, and readiness to move.

Frequently Asked Questions

What is quick service restaurant executive recruitment?

It is corporate leadership hiring for QSR headquarters focused on outcomes the board cares about. Think C suite and VP leaders who can lift comps, protect unit economics, speed digital adoption, and strengthen franchise relationships. The work blends data and operator interviews to separate polished resumes from leaders who have moved the numbers at multi unit scale.

What common quick service restaurant corporate roles do you place?

C suite first. COO, CDO, CMO, CFO, CIO, CHRO, and Chief Supply Chain. Then VP level leadership across Operations, Supply Chain, Finance, Digital, Data and Analytics, Franchise Development, Real Estate, and People and Culture. Board level searches and interim coverage are available when timing is tight or committees need support.

How do you select the best quick service restaurant executive recruitment firms?

Prioritize firms with deep QSR track records and real speed to slate. Expect data enabled insight on candidates, transparent process, and fit that reflects brand, franchising model, and scale. Global reach with nearshore options adds capacity without lowering the bar. Ask for proof of post hire follow through so the first 90 days produce visible wins.

How do quick service restaurant executive recruitment search firms source roles?

They build targeted market maps of competitor benches, PE platforms, and franchise systems, then add private vetted executive networks. Outreach is discreet and focused on seated leaders who match the scale and complexity. Research teams and structured referrals reduce noise. A platform driven workflow like Aeon Hire keeps the pipeline visible and feedback fast.

What are the benefits of working with a QSR executive recruitment firm?

You get a first slate faster, with stronger signal on each finalist. Interviews drop while decision confidence and acceptance rates rise. Internal teams regain time, governance gets cleaner for the board, and mis hire risk is lowered with a defined 30 60 90 ramp that lands early wins.

What are the terms of the partnership?

Engagements flex to fit one critical search or an ongoing program. Milestones and SLAs are defined up front with transparent pricing and clear approval paths for compensation and equity. Collaboration runs from intake through offer and onboarding with options for executive search, RPO for repeat leadership roles, and interim coverage when the gap cannot wait.

Get the Talent You Need Without the Hiring Hassle

Schedule a consultation with our QSR recruitment experts and see how MSH can help you hire top-tier professionals quickly, efficiently, and with confidence.

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