Podcast: Philip Martoccia — Building a Team Culture That Scales Without Burnout

In this episode, we talk with Philip Martoccia, Chief Operating Officer of Five-Star AudioVisual. Philip joined the company in May 2022 with zero experience in the audiovisual industry, and helped grow its revenue from $49 million to $115 million. Before audiovisual, his path ran through lifeguarding, a crisis hotline, a self-built tutoring company, and medical school. We talk about why teams can't scale on adrenaline alone, how Philip approaches hiring and firing decisions as a COO, and what his own career taught him about ego, patience, and building a culture that lasts.