We manage the process to build your team. Your dedicated process manager will build you a sustainable team with great talent.

To date, MSH has helped Prospero hire approximately 800 clinicians, with an average time to fill of 43 days. So, how does a high-growth company hire so many qualified individuals in an industry already reeling from a short supply of trained professionals?
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On this episode, we’re joined by Catherine Mitchell, Senior Vice President of InnovAge and a seasoned healthcare operator with a passion for building teams that lead with empathy, adaptability, and purpose. Catherine shares how her early personal experiences shaped her leadership style, and why hiring for story and transferable skills often leads to better outcomes. Catherine and Oz discuss how to build resilient healthcare cultures, the importance of non-linear thinking in hiring, and how AI may reshape how we evaluate talent. Catherine also opens up about common hiring mistakes — including the danger of overvaluing referrals — and what she looks for in candidates beyond the résumé.

Oz Rashid sits down with Brett Fitelson, Technical Talent Acquisition Manager of Seminole Hard Rock Support Services, to explore what separates transactional recruiting from recruiting that genuinely changes lives. Brett came into staffing the way most great recruiters do: sideways. A yellow sticky note, a cold call to Robert Half, and a lot of persistence later, he discovered he was built for this work. Five years inside Seminole, Brett has personally hired over 600 people across 18 departments, 13 states, and four countries. We explore the real difference between agency staffing and corporate recruiting, how Brett’s candidate experience approach turned two SVP finalists into lifelong advocates, and why the Five Ps (proper preparation prevents poor performance) show up in every conversation he runs.